Warranty
90-Day Limited Warranty – Grey Area Phones
Thank you for choosing us! We stand behind the quality of our grey area phones and offer a 90-day limited warrantyfrom the date of purchase.
What's Covered
This warranty covers manufacturer defects and hardware malfunctions under normal use, including but not limited to:
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Touchscreen/display issues
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Charging port defects
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Button malfunctions
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Speaker, microphone, or camera faults
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Battery defects (not related to normal wear)
What's Not Covered
This warranty does not cover:
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Accidental damage (drops, cracks, water damage, etc.)
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Software issues or updates
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Unauthorized repairs or modifications
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Normal wear and tear (battery degradation, minor scratches, etc.)
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Issues due to use of non-original accessories
How to Claim
If you experience an issue:
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Contact our support team within 90 days of purchase.
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Provide proof of purchase and a description of the problem.
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If eligible, we’ll arrange for a repair, replacement, or refund (at our discretion).
Other Terms
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Warranty is valid for the original purchaser only and is non-transferable.
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Devices must be returned in the same condition as received (aside from the covered defect).
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Shipping costs for warranty claims may be the customer’s responsibility.